Our Cancellation Policy

At Skyway Tickets, we strive to make your travel planning as smooth as possible. However, we understand that plans can change. Please review our cancellation policy below to understand the terms and conditions for canceling your booking.

1. General Cancellation Terms

• All cancellations are subject to the cancellation policies of the airline with which you have booked.
• Skyway Tickets acts as an intermediary and does not have control over the airline’s cancellation or refund policies.
• Airlines may charge cancellation fees, and these fees will be deducted from the refund amount, if applicable.

2. Requesting a Cancellation

• To request a cancellation, contact Skyway Tickets customer support at support@skywaytickets.com or call +1-855-726-2294
• Include your booking reference number, full name, and reason for cancellation.
• Cancellation requests must be made before the flight’s scheduled departure time, as per the airline’s policy.

3. Refund Eligibility

• Refund eligibility depends on the type of ticket purchased (refundable or non-refundable) and the airline’s terms.
• Non-refundable tickets may not qualify for a refund but may be eligible for travel credit, subject to the airline’s discretion.
• Refundable tickets are subject to airline processing times, which may take 7-30 business days.

4. Fees and Charges

• Skyway Tickets may charge a service fee for processing cancellation requests. This fee is in addition to any charges levied by the airline.
• The total amount refunded will be the ticket price minus applicable airline fees and service charges.

5. Changes and Rescheduling

• If you wish to reschedule your flight instead of canceling, this is subject to airline availability and fees.
• Contact our support team to assist with rescheduling requests.

6. No-Show Policy

• Failure to cancel your booking prior to the flight’s scheduled departure time will result in a “no-show” status.
• No-show bookings are generally non-refundable, and no travel credit will be issued unless stated otherwise by the airline.

7. Travel Insurance

• We recommend purchasing travel insurance to protect against unforeseen changes to your travel plans. Travel insurance may cover cancellation fees or offer additional benefits in case of emergencies.

8. Airline-Specific Policies

• Each airline has unique policies regarding cancellations, refunds, and changes. Please review the terms and conditions of your selected airline at the time of booking.
• Skyway Tickets is not responsible for any airline’s refusal to issue refunds or credits.

9. Contact Information
For assistance with cancellations or any other inquiries, please reach out to us:

• Email: support@skywaytickets.com
• Phone: +1-855-726-2294

Thank you for choosing Skyway Tickets. We appreciate your understanding and are here to assist you with your travel needs.